Returns & Exchanges

At Naseem Perfume, we want you to be completely satisfied with your fragrance purchase. If you are not entirely happy with your order, we offer a hassle-free return or exchange process within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization code.

2

Prepare the Package

Ensure the perfume bottle is unused and remains in its original, sealed luxury packaging to qualify for a full refund or exchange.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized courier location, ensuring it is securely padded to prevent breakage.

4

Quality Inspection & Refund

Once our olfactory experts inspect the returned item, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing